Rental policies

Rental policies

Rental Requirements
All drivers must present a valid driver's license and credit card in their own name.

Age Requirements
•Minimum Age: 25-30 depending on model.

•All drivers must have a valid drivers license.
•Drivers under the age of 25 are subject to an underage fee.

Additional Drivers
•Minimum Age for Additional Drivers: 25-30 depending on model.

•Must have valid drivers license and full coverage insurance.
•Additional Driver fee may apply.

Driving Area Restrictions
Vehicles are not allowed across the France border unlees we provide to the renter a wrinten authorization.

Cancellation Policy

Our cancellation policies are: more than 6 days notice, 15% cancellation fee, less than 6 days

notice: 35:% cancellation fee, less than 2 days notices are subject to 35% fees.

Less than 48 hours cancellation notices are subject to 55% with a minimum of ONE FULL DAY RENTAL charge.

Special Equipment
Child safety seats are available for those who will be traveling to town with young children.

Holiday Hours
Location hours may vary. Please give us a call if you will be arriving on a holiday to discuss our locations hours of operation.

Rental Rates
All rental rates are based on a 24-hour period. Our vehicles are not available on an hourly rate.

Refueling Charge
You will be provided with a full tank of gas at the time of your rental. We ask that you return the vehicle with the same gasoline level. The fuel level amount will be printed on your rental contract. If you return it with less gasoline, we will charge you 2€/liter used. (Rate is subject to change based on current gas price)

International Drivers
International drivers are welcome! We accept foreign drivers license for many countries, and of course all international licenses are accepted. Drivers with foreign licenses must present your passport along with your driver's license.

Late Charge
We do offer a 1-hour grace period. If you exceed the 24 hour period by more than 1 hour, a per hour late charge will apply to each hour late. Maximum 2 hours permited, after the 2nd hour an additional full day rate will be applied.

Professional Chauffeurs
For those of you that would like to sit back and enjoy the sights, we offer professional drivers at an additional cost. Please contact any of our locations for more information.

Complimentary luggage transfer service
Should you run out of luggage space in your vehicle, we will provide assistance to transfer your luggage to your hotel.

2nd Choice Vehicle
Although, we will try our very best to provide you with the vehicle of your choice. We ask for you to choose an alternative vehicle in the event your first choice becomes unavailable. Unfortunately, we have no control over vehicles not being returned by customers on time or if the vehicle is returned with physical or mechanical damage.

Driving Rules & Regulations

Driving Rules & Regulations in France & Monaco law requires that when you are traveling in a motor vehicle, the driver and all passengers must wear their seat belts at all times. Children weighing less than 50 pounds must be secured in a child safety seat. Driving while under the influence of alcohol or drugs is a serious offense in France.

Deposit Requirements
Our authorization deposit amount will vary depending on the type and value of the vehicle. Exotic and high-end luxury vehicles will require larger authorization amount.

The following are accepted for deposit:

•Master Card

Payment Methods
Platinium Rent accepts the following methods of payment:

•Company Account
•VISA Check
•Master Card

Non-Smoking Policy

Platinium Rent encourages a smoke free environment when inside of any of our meticulously detailed vehicles. If a client chooses to smoke the rental agreement will be assessed a cleaning fee determined by the renting location.

Pick-ups and Drop-offs
Free local pick-up and drop-off service

Terms of Service -  Reservations

Reservation Booking Number - When you first place your by phone or email reservation you will receive a reservation BOOKING NUMBER with a confirmation voucher (pdf file). 
If you have not yet received a RESERVATION RECEIPT and need to confirm your reservation you may contact the Reservation Center and refer to your booking number. 
      Reservation Center & Customer Service

      Phone: available at office time (local time in France): +33 4 93 99 90 63

      E-mail:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it   


Vehicle Availability - All vehicles are based on availability upon the time of your request.   


Please contact us for any question on +33 4 93 99 90 63

Please send us your request using this short form, you can also check availability or rate by phone at the office time to the following number Tel: +33 493 999 063.

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